ABOUT ERIC
Founder & Principal Advisor
Eric Faber is an American author, advisor, and systems strategist whose four-decade career spans packaging, hospitality, delivery logistics, manufacturing, and cross-sector operational design.
He is the Founder and Principal of The Consultancy, LLC, an integrated advisory platform that includes Packaging Resources, U.S. Restaurant Consultants, U.S. Delivery Consultants, and U.S. Food Truck Consultants. Together, these firms help operators, brands, manufacturers, and investors design systems that perform in the real world.
A Systems-First Perspective
Eric’s work is grounded in a simple but often overlooked principle:
Operations, packaging, and logistics are not separate disciplines — they are interconnected profitability infrastructure.
When aligned, they accelerate growth and consistency.
When misaligned, they quietly erode margins, execution, and customer experience.
This systems-first perspective informs every advisory engagement — whether the challenge involves restaurants, packaging manufacturing, delivery economics, or investment decision-making.
Career Foundation in Packaging & Manufacturing
Eric’s professional foundation was shaped early by direct exposure to packaging manufacturing, foodservice distribution, and materials strategy.
His background includes leadership roles with established packaging organizations such as WinCup and Scott Paper, along with extensive hands-on work across foodservice disposables, rigid and flexible packaging, cartons, corrugate, labels, and related systems.
This manufacturing-level understanding allows Eric to advise packaging not as a commodity, but as a strategic system — balancing performance, cost, sourcing, supply-chain risk, and operational realities.
Restaurants, Foodservice & Delivery Systems
Alongside packaging, Eric has spent decades working inside restaurant and foodservice environments.
His advisory experience includes:
- Independent and multi-unit restaurant operators
- Emerging and regional concepts
- Menu engineering and profitability strategy
- Operational system design
- Off-premise and delivery economics
- Packaging performance under real-world delivery conditions
This dual exposure — packaging and foodservice — is rare, and it allows Eric to see where systems fail when delivery, labor, packaging, and operations are treated in isolation.
Cross-Industry Advisory & Investor Support
Eric’s work extends beyond hospitality into a wide range of industries, including:
- Food and beverage
- Retail and club stores
- Industrial and agricultural products
- Pharmaceuticals and regulated goods
- Contract packaging, assembly, and fulfillment
He also advises investors, private equity groups, and venture organizations, supporting:
- Industry evaluation
- Operational due diligence
- Performance assessment
- Risk identification
This cross-industry exposure has sharpened Eric’s ability to recognize patterns — particularly where operational complexity and hidden costs tend to surface over time.
Construction, Execution & Forensic Context
In addition to advisory work, Eric has long-standing experience in construction and execution environments, including:
- General contracting and tenant improvements
- Restaurant and commercial build-outs
- Project coordination and execution oversight
- Construction defect evaluation
- Insurance and claims-related forensic work
While not the firm’s primary advisory focus, this execution and forensic background provides valuable context — especially in understanding how systems fail structurally, operationally, or contractually.
That insight strengthens upstream advisory judgment before capital is committed or execution begins.
Social Media Management
Eric is an active industry writer and author, contributing trade articles, commentary, and long-form publications focused on packaging systems, restaurant operations, and delivery economics.
His publishing pipeline includes:
- The Restaurant Playbook
- Wheels of Fortune: How to Build a Profitable Food Truck Business
- The Packaging Playbook
- Packaging for Restaurants
- The Mobile Food Playbook
These works reflect the same philosophy applied in client engagements: clarity, repeatability, and systems built to scale.
Advisory Philosophy
Eric believes businesses do not grow by accident.
They grow because:
- Systems are intentionally designed
- Assumptions are tested
- Trade-offs are understood
- Execution is aligned with strategy
His role is often that of a strategic quarterback — helping leaders step out of reactive mode and operate with confidence.
Start With a Conversation
If you are navigating decisions involving packaging, operations, delivery systems, manufacturing, execution, or investment, the right place to begin is a conversation.